At Questmark we have been continuing to meet, train and comminicate with our partners and customers from all over the UK this week

We’ve had face to face meetings via video meaning the snow and freezing temperatures haven’t affected any of our working practices.

In an effort to help other local businesses reap similar benefits through the use of video conferencing we put out an offer and local publication This is Derbyshire have helped promote our services:

http://www.thisisderbyshire.co.uk/Video-conference-offer-firms-hit-snowy-weather/story-15165834-detail/story.html

Take a look and if any business would like to take us up on this offer to use our services and facilities for meetings during this cold spell please don’t hesitate to do so.

The headlines have been warning us all of snow, the roads have been treacherous, flights have been grounded, there are huge pockets of fog and the latest risk to watch out for is black ice.

It is disrupting travel and it is disrupting business activity.

Those living in the countryside can’t get to the office. Those with meetings abroad this week have had to change the dates or cancel completely. Even those looking to travel to Wales have been advised to take extra precaution with journeys taking twice as long. That has meant decisions not being made, it has meant stagnant work and it has meant inefficiency.

There is another way….

Video conferencing allows meetings to continue, whether you have employees working from home, calling in on a HD webcam to your boardroom video system. They can even join in, for your meeting with Japan.

There’s no need to spend 6 hours driving to your London office (especially when it normally takes two) if you can have that face to face meeting through a HD screen.

Even in the most extreme circumstances your colleague stuck in his car can telephone in to your video conference meeting between 9 locations.

…. It is a better way!

Businesses that have deployed this technology are carrying on as normal today. They’re thriving, they’re ahead of the game and they’re unaffected.

Travel Free Meetings

And during this week of snow, Questmark are proud to announce an offer to aid those affected by adverse weather conditions:

- All customers with existing service contracts can take advantage of free extra capacity available to them.
- And for local businesses in Nottingham and Derby, our own meeting rooms are available for free use to alleviate the weather’s detrimental effect.

 (Please contact us on 0330 300 0330 for more information)

Questmark today are proud to announce our new Official Vision for the company:

“To  help people operate and communicate more efficiently and more effectively”

This simple vision underpins what Questmark has always believed
in and we are excited to unveil it, in its official format today.

A Company Vision for the Future

We know video conferencing will be an essential business tool for organisations of all shapes and sizes
in the very near future, and it is our aim to ensure that this future reality is
fulfilled in the best possible way.

Our vision encompasses all aspects of improving the way any organisation runs. Implementing
Video Conferencing is not merely about the things you’d expect:

• It is about communication, meet more often, meet with more purpose, build teams, build relationships, build trust, communicate with people you wouldn’t normally meet with, learn from experts, meet with clients, meet with 10 people all over the globe at any one time….
• It is about operation, make decisions faster, build stronger teams, have access to those best suited for a job, be innovative,enhance training, build a sense of unity, be ahead of the curve, react more efficiently, spend money where its really needed.
•  It is about efficiency, do it now rather than later, meet whenever you need to, take only the time necessary to complete a job, speed up time to market, don’t waste time at the train station, don’t waste money on a airplane ticket, don’t waste employee’s time in queues on the motorway…
•  It is about effectiveness, be in two places at once, have the best person possible in two places at once, build bridges between specialists and customers, get on with making the decision, have fresh team members, keep everyone on the same page, allow space for innovation, be impressive, save the planet, save travel funds for putting back into your organisation where it really matters…

Have all of these benefits combined (plus many more we haven’t listed.) When video is deployed correctly it becomes all about the meeting, the conference and your organisation.

This vision it is the foundation by which we will grow in our effort to be providers – not merely selling boxes of gadgets and  gizmos with potential that sit rarely used, but ensuring we are selling the benefits of video conferencing for our customers to be reaping day in and day out.

The Power of our Company Vision.

We have always been proud to be an industry leader in service, customer
satisfaction and innovation. This has been down to a shared set of morals, goals and beliefs which has now been immortalised in our Official Vision.

This vision will be a marker by which we judge ourselves, our efforts, our contribution to this exciting communication industry and most importantly our relationships with our customers.

To see how purchasing and implementing video with Questmark can help you communicate and operate more efficiently and more effectively please contact us for more information.

At Questmark we have many customers, with many innovative ways of utilising video conferencing; from health care, to education, to training and interviews!

And one of our favourite, jolliest customers is making use of video all the way from the North Pole!

Considering this very busy time of year, travelling can become a bit of a strain on Santa’s time… With all the global warming, venturing out on to the melting ice is a risk for some of the newer reindeer… and with mince pies in the oven and the delicious smell floating around, Santa really needed to be on time for Mrs Clauses’ breakfast, lunch and dinner everyday!

Santa needed a solution! And at Questmark we were here to help!
We arranged for Santa to meet a lovely group of school children… via video!
He had all their letters to hand and the children got to not only speak to Santa but perform a lovely rendition of Jingle Bells to help all the elves in the workshop build the toys with extra Christmas spirit.

For more ideas and innovative ways that video can help your organisation, please get in contact with our lovely working elves here at Questmark!
(No promises that Santa will be on the other end of the video call though!)

A huge new study by the Department of Health into the potential benefits of Telemedicine has had some outstanding early results!

Most notably the early indications show that if used correctly telehealth can deliver a a 45% reduction in mortality rates.

These headline figures have been released ahead of the final conclusions. The Department of Health has said that they “want to share the telehealth headlines now, to help as many people as possible, as early as possible.”

Other findings show that telehealth can deliver a 15% reduction in A&E visits, a 20% reduction in emergency admissions, a 14% reduction in elective admissions, a 14% reduction in bed days and an 8% reduction in tariff costs.

The illnesses and problems that telecare has been improving, is stretching from long term heart problems and diabetes to cutting down on visits to A&E. This trial included over 30,000 patients suffering from a range of diseases and illnesses and is the most thorough study  in this area.

At Questmark we have been working in Telemedicine for years. Our AV magazine award for a telemedicine initiative in Northern Ireland was a huge step in proving that in home treatment is also has huge potential, and in sparsely populated areas, telemedicine is proving to be a huge benefit to families with ill babies.   

Following on from such outstanding results, the department of Health is setting out on a campaign, aiming to use telehealth and telecare to benefit the lives of at least three million people. Their “Three Million lives campaign” following on from this research will be a major focus for the department of health and more information will be released shortly.

For more information on Telemedicine and for insight into the work the Questmark has already done in the Health Care industry please call us on 0330 300 0000

 ISO 9001 Accredited Company.

Questmark’s recognition as at ISO accredited business means a high quality management system is assured.
ISO; the acronym for the “International Organisation for Standardisation”, is a worldwide federation which works to promote generic quality standards within business to promote growth and communication.

The ISO 9001 provides objective proof that at Questmark we have implemented an effective quality management system. This has been determined by an external, impartial expert. On-going and on-site audits have determined that Questmark conforms to this international standard of business management.

Customers and partners of Questmark can now be assured that they are entering into a relationship with a company which recognises the controls in both product and quality. At Questmark we have every step and procedure in place to ensure that we meet the needs and requirements of all our customers.

For more information please see the following link: http://www.acsregistrars.com/iso9001.asp