Though don’t worry about reading any confusing technical detail… check out our new video explaining it all – and putting the new feature to use!  

What do Star Wars and Video Conferencing have in common?

Introducing Questmark’s Campaign: Travel Free Meetings

Travel Free Meetings mean saving money, saving time, increasing opportunities for business development and growth – all with an eco-friendly and socially-friendly backbone.

Kicking off our campaign we have drawn up a list of the top seven reasons why video conferencing should be mentioned by David Cameron and the UK government as an important tool for the environment and a legitimate and brilliant technology for the government to get behind.

• CO2 Emissions.
  Travel costs account for around ¼ of the UK’s CO2 emissions. On average when businesses deploy video conferencing their travel costs are reduced by around 1/3. A huge amount in itself, and if more and more video was enabled then B2B video conferencing could/would increase and this figure could only be expected to rise.
  Travel Free Meetings and a video culture should be high on the government’s agenda.

• Preparing for the Worst
  When fuel strikes caused panic, volcano ash grounded planes and snow and floods stopped travel – the economy suffered. Whilst potentially a few of these things could be directly linked to climate change – the important part is that business didn’t have to suffer, those with video had meetings which were flexible and completely unaffected.
  Snow Storms in 2010: estimated cost to the economy £600 mil per day
  
  
• Improving Social Britain
  Video Conferencing can play the role of building green communities. It improves work/life balance. Increases the opportunity for home workers – a substantial CO2 and cost reduction, and improves home life with more flexible meetings, less long-distance travel and more time at home each evening.

• Keeping Manufacturing British
  Video Conferencing allows business growth through exports and international business opportunities. Investing in technology which allows UK based business – particularly design and manufacturing ensures that UK emission rules are the ones that are being abided by as well as supporting home grown businesses. Having a professional and affordable way of contacting major suppliers or checking on the export market

• International Growth
  Video conferencing is international communication without the cost and time of flights and travel. One ticket to New York, Dubai or Australia would pay for a video conference solution for almost six months and if we’re talking first class plane trips – it pays for itself upfront by the time you’ve got… ooh – about half way
  “It would improve our levels of support and help our sales effort. We would also avoid the staff and property costs of establishing a US office” Commontime manufacturing

• The Cost of Travel
  It’s a pre-requisite to many of the aforementioned details – however for SME’s it is vital to look at every expenditure – whilst these financial times have bought cut backs – for business growth some things can’t be limited. Sourcing, meeting and gaining new business and holding stronger relationships with customers you have already.

• Adaption
  In modern Britain life is fast-paced, unpredictable and full of surprises – and that is particularly the case in business. So when issues arise, don’t make having to delay or having to burn fossil fuels in a frantic drive to Scotland the only options. Video conferencing makes business flexible.
  “Video is speeding up our decision making and helping us to be more agile in reacting to situations as they develop” Al Good, ICT manager, Smiths Gore

 
In particular these benefits cannot be seen as exclusively for the larger companies. Personally at Questmark we have taken every step to bring the benefits to the SME market. Whilst the business case for spending a few 1000 pounds on technology is more difficult for smaller companies to justify, with technology pricings decreasing and various pricing options available  it can now be directly attributable against travel costs. With managed services, and bundled leasing – costs are upfront and can not only be more easily budgeted for but the softer benefits which are harder to make the original justification against are really able to shine through.

Contact us on 0330 300 0000 or email info@questmark.co.uk to learn more about the business benefits, savings and opportunities that this environmentally friendly technology could be bringing to your organisation.

And not just any mountain… four team members from Questmark have signed up to take on Kilimanjaro in a week long climb in early 2013 to support the charity TACT.

TACT (formally The Adolescent and Children’s Trust) supports children and young people in care. It provides loving families and a voice for vulnerable children.

TACT has been a customer of Questmark for a number of years and is a cause which we have always supported. In tackling the summit of Kilimanjaro we are aiming to bolster the funds and awareness of TACT and its vital role throughout the UK.

Our brave team consists of our CEO Sam McMaster, two of our colleagues in accounts; Becky Bestwick and Joanne Bellamy, and Helen Cruse from our ServiceDesk.

Of course Sam has pledged that he will endeavour to engineer and arrange a video conference from the summit, though in the meantime the focus for the four now is on the physical training to prepare for the climb.

In addition to adding a bit more walking to their weekly schedules, the team have pledged to raise over £20,000 for TACT so we will be posting updates regarding our fundraising activities. Expect a few events, opportunities and competitions for customers, partners, suppliers and friends and family alike.

For those wanting to support us in our endeavour we have set up a just giving page www.justgiving.com/questmarkclimbabighill where any sum will help in supporting the great work that TACT do.

At Questmark we have put together a new feature fo our Hints and Tips page. video conferencing brings the  benefits only when its being used for a video meeting.

Check our our how to guide for increasing user adoption in any organisation:

If you’ve invested in video conferencing then you’ve seen the potential. Whether that be; reducing costs, improving the work/life balance of your employees, saving time, building stronger teams, reducing your environmental impact….

But it’s only potential. That is until people start using video conferences as genuine alternatives to some in –person meetings.
By helping other members of staff to realize the business, operational, and financial benefits of video communication you can start really benefiting.
We have drawn up a list of great tips for really increasing awareness and speeding up adoption in your organisation:

1. For each location nominate a “champion” Someone internally in the office who can be the go-to for all things video conferencing. They don’t have to be a technical expert but someone who can promote usage, shout about video and in terms of support just know the right people to liaise with
2. Ensure that whenever video conferencing is established that expectations are met. So for example; practice calls, room booking procedures, in-room documentation, support contact lists, and a company directory that is ready and easy for anyone to access means that users will have confidence in video conferencing and aren’t left very confused in a room with a screen and a remote.
3. Really launch the fact that you have video conferencing in your office and let people know which other offices have it as well. Just letting people know that it is available and that it is something which the company is encouraging makes a big difference. So launch it all, maybe with a party, getting other users to speak, introducing clients that you know are video enabled and setting –up usage incentives will encourage people to try video at least once – and because “Seeing is Believing” a trial call is almost guaranteed to lead to a culture of video. 
4. Promote your video conferencing systems. So people know why they should be using video. Promotion should be a) benefits to the company and b) benefits to the user. So that’s reducing travel expenses and wasted time, cutting down on frustrating trips as well as promoting the fact that less travelling to meetings means more employees will be home on time by 17:30, there is more flexibility, and great environmental benefits. Most importantly praise usage. Highlight how… many hours/,much money/much CO2 has been saved at regular intervals so the benefits are proved to users every few months or introduce an incentives scheme for those regular users who are improving team work, improving relationships or have reduced their travel the most extensively.
   Offering examples and case studies is a great way to get imagination flowing – video works for all teams and the more usage there is across the whole company the more benefits there are for everyone.
5. Train Users. Making sure that users are comfortable using video conferencing means that they will want to. If the technology looks too confusing or goes wrong the first time it is used then all the benefits aren’t being realised. Training sessions, in room documentation or simple “how-to” posters can give users that extra sense of confidence.
   Training programs like SimplicityTraining and immediate Helpdesk support with SimplicityHelpdesk have made our customers the industry leaders in usage figures. (Something we like to shout about for them!)And the other aspect to training includes not just the technical “which button to press” stuff but setting up the room, establishing video etiquette, a set of rules in your organisation that means video meetings run much more smoothly and effectively.
6. Track usage and get as much opinion as possible. Sometimes you’ve forgotten something in your promotion- gaining feedback can help you notice common complaints (Problem: There is too much glare on the screen, Solution: shut the blinds and turn the artificial room lights on)
   Some of the most common queries can be answered with very little difficulty:
   - The room is always booked so maybe it’s time to expand.
   - Maybe some members of staff want to use it on the road – can it be rolled out onto mobile devices?
   - Maybe IT departments aren’t quick enough at responding.
   - Maybe someone keeps switching the system off or playing with wires…
   All these problems can mean that video meetings don’t start on time, aren’t high quality and lose their impact and are all very simple to resolve… So don’t let complaints fester and lead to motorways full of employees. Interacting with users (and non-users) should give a great indication of where/how to increase adoption.

If you’ve invested in video conferencing then you’ve seen the potential. Whether that be; reducing costs, improving the work/life balance of your employees, saving time, building stronger teams, reducing your environmental impact….

But it’s only potential. That is until people start using video conferences as genuine alternatives to some in –person meetings.
By helping other members of staff to realize the business, operational, and financial benefits of video communication you can start really benefiting.
We have drawn up a list of great tips for really increasing awareness and speeding up adoption in your organisation:

1. For each location nominate a “champion” Someone internally in the office who can be the go-to for all things video conferencing. They don’t have to be a technical expert but someone who can promote usage, shout about video and in terms of support just know the right people to liaise with
2. Ensure that whenever video conferencing is established that expectations are met. So for example; practice calls, room booking procedures, in-room documentation, support contact lists, and a company directory that is ready and easy for anyone to access means that users will have confidence in video conferencing and aren’t left very confused in a room with a screen and a remote.
3. Really launch the fact that you have video conferencing in your office and let people know which other offices have it as well. Just letting people know that it is available and that it is something which the company is encouraging makes a big difference. So launch it all, maybe with a party, getting other users to speak, introducing clients that you know are video enabled and setting –up usage incentives will encourage people to try video at least once – and because “Seeing is Believing” a trial call is almost guaranteed to lead to a culture of video. 
4. Promote your video conferencing systems. So people know why they should be using video. Promotion should be a) benefits to the company and b) benefits to the user. So that’s reducing travel expenses and wasted time, cutting down on frustrating trips as well as promoting the fact that less travelling to meetings means more employees will be home on time by 17:30, there is more flexibility, and great environmental benefits. Most importantly praise usage. Highlight how… many hours/,much money/much CO2 has been saved at regular intervals so the benefits are proved to users every few months or introduce an incentives scheme for those regular users who are improving team work, improving relationships or have reduced their travel the most extensively.
   Offering examples and case studies is a great way to get imagination flowing – video works for all teams and the more usage there is across the whole company the more benefits there are for everyone.
5. Train Users. Making sure that users are comfortable using video conferencing means that they will want to. If the technology looks too confusing or goes wrong the first time it is used then all the benefits aren’t being realised. Training sessions, in room documentation or simple “how-to” posters can give users that extra sense of confidence.
   Training programs like SimplicityTraining and immediate Helpdesk support with SimplicityHelpdesk have made our customers the industry leaders in usage figures. (Something we like to shout about for them!)

   And the other aspect to training includes not just the technical “which button to press” stuff but setting up the room, establishing video etiquette, a set of rules in your organisation that means video meetings run much more smoothly and effectively.

6. Track usage and get as much opinion as possible. Sometimes you’ve forgotten something in your promotion- gaining feedback can help you notice common complaints (Problem: There is too much glare on the screen, Solution: shut the blinds and turn the artificial room lights on)
   Some of the most common queries can be answered with very little difficulty:
   - The room is always booked so maybe it’s time to expand.
   - Maybe some members of staff want to use it on the road – can it be rolled out onto mobile devices?
   - Maybe IT departments aren’t quick enough at responding.
   - Maybe someone keeps switching the system off or playing with wires…
   All these problems can mean that video meetings don’t start on time, aren’t high quality and lose their impact and are all very simple to resolve… So don’t let complaints fester and lead to motorways full of employees. Interacting with users (and non-users) should give a great indication of where/how to increase adoption.

Introducing Cisco Jabber

At Questmark our vision is to “help people operate and communicate more efficiently and more effectively”. We are therefore excited to let all of our customers know about a brilliant new product in the video conference market. Cisco Jabber is a completely free, software based, video conference client which enables easy and flexible desktop video conferencing. This client is business class software, expanding the opportunities for video meetings.

What is Cisco Jabber?

Cisco Jabber offers video conferencing software which can be downloaded to any PC, laptop or Mac. Once the software has been downloaded, and the user logged in, it is simple to take part in video conference calls from anywhere with an internet connection.

Why Cisco Jabber?

Software based video conferencing solutions mean connecting to a meeting is much more flexible. With a computer and a webcam you can now communicate via video from anywhere; coffee shops, airport lounges, hotels, or your home office. Cisco Jabber also offers presentation/document sharing within every video call.

How is Cisco Jabber Different?

Cisco Jabber is software that is downloaded to a computer device that has webcam capabilities. Often with software clients they are limited to only being able to call other software clients directly. Cisco Jabber is based on video conference standards. That means that with a Cisco Jabber account you can call a much wider range of video conference devices and virtual spaces  

• Cisco Jabber to Cisco Jabber
• Cisco Jabber to your Virtual Meeting Room
• Cisco Jabber to your Virtual Meeting Point
• Cisco Jabber to your video conference hardware*

(*Only available with the advanced package)

Questmark and Cisco Jabber

Questmark are excited to introduce and offer Cisco Jabber software clients to all of our customers. However, we recognise that this indicates something different in the video conference market and we have researched and worked hard to ensure that there is no risk to our customers.

 
Security
For a Cisco Jabber account to communicate with, virtual meeting rooms or virtual meeting points then it has to be a Questmark approved account.
Login names must follow the Questmark approved standard: companyname.username@jabber.com

For example:
johnsmith@jabber.com will be barred from connecting to any part of your current video conference set up.
Questmark.johnsmith@jabber.com follows the Questmark naming convention and will be able to make calls to virtual meeting rooms and virtual meeting points as well as other Cisco Jabber accounts.
By using these guidelines we have ensured that your video conference addresses, numbers and your virtual spaces remain under the protection of Questmark and you can have peace of mind that only people you want to meet with, can meet with you.

Basic and Advanced
At Questmark we offer not only the Basic Package for free Cisco Jabber accounts but also an Advanced Package which gives Cisco Jabber the full flexibility of any other video conference device or endpoint.

How do I get a Cisco Jabber account?

Questmark offers two package options to all our customers. To begin communicating with either package, please just get in contact with us and we will forward all the links, logins and instructions to you. It’s so easy to set up and navigate that you can start meeting today.

The Basic Package
The basic package includes all the free features of the Cisco Jabber account.

• Call Cisco Jabber account to Cisco Jabber account
• Call into your Virtual Meeting Room for multi- participant meetings
• Call into your Virtual Meeting Point for secure calls with external organisations.

Advanced Package

For additional features and to make Cisco Jabber as fully functional as all your other video conference devices you can upgrade to the top of the range Advanced Package for only  £15.00 per month.

With the advanced package you can benefit from a number of additional features:

• Speak directly with your video conference hardware – point to point, dialling in or dialling out – from any device to any device.
• Utilise our Service Desk Support for advice, assistance, management, pro-active monitoring, fully tested upgrades and an on call service desk in case there are any issues or problems.
• Integrate Cisco Jabber completely with your other video conference devices through our directory management. Ensure that your directory is fully equipped with the users that matter to you. We keep everything up to date with all your other Cisco Jabber accounts, hardware devices, and all the Virtual Meeting Rooms within your company.
• With the Advanced package we offer a guarantee. This ensures that your video calls are guarentee, no matter who, when, what or where you are calling – at any time you have full assurrance that your calls have capacity and space on the Simplicity Service. 

 For your Cisco Jabber account or just more information:
Telephone 0330 300 0000, E-mail info@questmark.co.uk
Video: scs.servicedesk@scsvc.net IP: 89.105.112.178 ISDN: 0115 9736950

  For more updates, advice and tips relating to Cisco Jabber and video conferencing in general follow us on twitter @questmarkvideo or follow our service desk, support team @simplicityvc

Putting a  four stage program into detail in a great and concise paper, Cisco has designed a video collaboration guide. From the initial concept of exploring video to taking video conferencing all the way through to deployment in your office, this guide is a brilliant , easy to read source of information . 

Click here to access the guide: Video Conference Possibilities Guide

Take a look and for any further questions – let us know!

Think your business is too small to save money with video conferencing?

The main selling feature of video conferencing has to be that it cuts down on travel.  Take a look at any of the posters, advertisements, billboards; speak to any of the sales teams and behind a few technical acronyms and numbers the business case has always been about saving time and money – because you don’t have to travel.

And no doubt this is an absolutely vital part of video conferencing and the reason why the return on investment is so high with this technology. However, does this idea put off those companies who just aren’t spending that much on travel? Are opportunities being missed? Is this particularly focused in the SME sector?

What sparked my investigation into the possibilities here was speaking to the IT Director from Property Management Company; Smiths Gore. Before I get into too much detail I will admit the original Smiths Gore investment was decided upon to reduce travel amongst their 13 main locations (so not a small company by any means). However once the investment was completed the possibilities of video started to materialise themselves in different ways.

As part of a case study that Cisco conducted, Smiths Gore highlighted something new “Many of our clients use video conferencing now… It helps to give us a competitive edge”

This has emphasised a growth in the video conferencing market which whilst not a secret seems to have all of a sudden become widespread enough to warrant a whole new potential customer base. Video conferencing only works if you have someone to video conference to, so whilst traditionally that was companies with multiple offices separated all over the country or the world, as the industry grows video is becoming as accessible as telephones –and imagine trying to sell your services or products without a telephone? Video conferencing therefore is more than a technology reducing travel it is becoming a tool for opportunity.

Making Big Decisions Simple

Taking another example, Nottingham based tooling manufacturer RD leverage invested ina new board room, fully equipped with video conferencing, and most importantly dedication to the idea that video should be part of their business structure. From their moderate HQ the benefits were realised in less than a year. Switching telephone calls to video meetings means communication is better (particularly beneficial when speaking internationally) this in itself has meant decisions are getting made faster and reaction times are speedier. What marked the RD Leverage investment out as an all-around success was the savings made over one project. Video conferencing negated the need to travel between the two project sites in Missouri and Nottingham. The importance of video in this example though was that it actually enabled the decision to start the project an easy one. Knowing £25,000 wasn’t a pre-requisite to the project gave a confidence and excitement to take a risk in a new project.  Many other organisations have used a similar logic to build up their export capabilities or expand their operations internationally.

Are You Missing Out on Opportunities?

There are even rumours in the marketplace that one mayor high street retailer won’t deal with suppliers who aren’t video enabled. Where does that leave the creative SME’s, the UK designers, manufacturers?  From my findings I’d say with opportunity. Video conferencing brings with it cost savings, worldwide communication and lets be a bit style over substance because video also presents a very professional image.

Now imagine selling yourself to a potential customer with video conferencing not only to make you stand out, make you as reliable and contactable as the big well-known brands but once you’ve won the business,  you are keeping it: “meet face to face twice as often at half the costs” Its building a better relationship – because it’s so accessible.

Future Proofing any Risk   

The benefits are there, the potential is there and maybe we haven’t quite got to the floodgates yet, but it appears to be coming and for those early to the doors the opportunities are there to be reaped. And for pioneers the message is: “it’s coming” and that mitigates a lot of the risk when presenting a business case.

And to put it into figures from Infonetics Research : If it is estimated that over the next 5 years video conferencing will account for $22 billion in sales up from $2.99 billion in 2011, the power of communication wins yet again.

Fool-Proofing your Business

So it does improve communication, and the cost of good quality communication is more than just petrol prices. However as figures would suggest are there even more reasons why businesses are coming forward and wanting to use this technology?
Being able to react to situations quickly and definitively is crucial to the business process. When the winter of 2010 saw some of the worst snow for years the estimated cost to the UK economy was £1.2billion per day. Flights were grounded, roads closed, weeks persisted with meetings put on hold, business leaders stuck out of the country, decisions not being made, deadlines being missed.  The same situations are growing ever more common, Icelandic volcano eruptions, fuel strikes, floods, road closures.
Whilst this was going on video conference users sat there smugly. They had either organised their meetings via video or on the lesser occasions when travel was called for they had access back to their boardroom even if it was only via a laptop and webcam.
Preparing your businesses for activities out of your control is vital and especially so for SME’s. The business case for insuring your business: what is the cost of these kinds of impacts?

Staff Considerations

It is not only disasters that can force the hand for a video conferencing purchase. Even more daily activity can be enhanced with video conferencing. For the last fifty years the “work/life balance” argument has been at the forefront of workplace news. Maternity leave, paternity leave, school hours, school holidays, long term illness, stress, flexible hours… video conferencing for many customers can offer a solution for a range of options here. Working from home can unburden staff pressures so a couple of days of home working scheduled in a week can be a great idea, with video conferencing it means an extra level of connection to the office and if something critical comes up – a video meeting can be arranged immediately to help (and that’s either a customer facing meetings, internally or a mixture of all three) 

One national charity BTCV has twelve home systems around the whole of the UK used to connect remote workers in face to face meetings immediately wherever they need them. Video conferencing in this instance has allowed powerful communication without not only the cost of travel but without the need for an entire office in many remote locations.

Figuring out if its right for you
And whilst I started this article looking at the less shouted about benefits to video conferencing I did take time to look at reducing travel costs from the perspective of an SME.
If you want an upgrade from a Skype type service to a business class way of doing video it is proven to be cost effective and despite a common concern it truly doesn’t cost a fortune. Taking a very quick look at what’s out there in the video conference market and a few common business trips I have drawn up with the help of my calculator and averages on the internet a couple of examples. Take a look at my findings. Figures are based on the AA rate (45p per mile) for travel costs per mile and the average allowance for businesses.

And to be realistic; taking into account that sometimes you do have to travel (first handshakes, delivery’s etc) lets halve that monthly figure…. That’s £382. Replace half your meetings with video conference ones (and increase the number of meetings due to video’s accessibility so relationships are actually stronger) and the video conference system will be of ZERO cost to you (based on a Simplicity All You Can Meet Monthly Plan).
And that is everything you could ever imagine as an SME – HD meeting room video conference system, screen, speakers, furniture, security, video calls in the cloud, an access line and all the calls you could ever want to make to ANYONE. 
Or for all that list to be purchased upfront the ROI would be less than a year.
And once again in an effort to be as open as possible I have based my examples on the absolute complete video conference set up– no hidden figures, and the most common meeting room designed system for medium sized businesses. There are of course a range of solutions to fit specific needs and before you even think or look to part with money – speak to an open and honest expert about what will really work for you.

More than a £ sign

With petrol prices on a continuous rise even for those businesses which don’t have offices in every city around the UK, if video conferencing meant one less trip abroad or 5 less trips a year from Liverpool to London then video conferencing pays for itself in less than a year.

It has powerful advantages to your business at comparatively low prices. And I think it backs up the ethos of my article which is; even if you aren’t quite hitting those travel costs to justify £ for £ the expense of video, the advantages are more than just that. It helps if there is a measure but looking back on the earlier points in this article, if you are looking for business security and business growth then look at video.

The benefits are there, so should you as an SME be investing?

Do your clients, customers, partners, and suppliers use video?  Not yet? Do your future clients use video? Are you aiming to get a contract with a multinational organisation? Is it worth the risk?  Will it become more of a reality as the video conference sales curve continues in an upward route? Do you want to be the pioneer that others follow? Do you want to expand at lower costs?

Try before you Buy

The other great thing I have discovered is that you don’t have to put down £5000 upfront to test any of my hypotheses. There are video conference systems out there all over the UK and even worldwide. Websites such as www.eyenetwork.com and www.whygo.com allow video conference enabled companies to list their boardroom as “up for hire”. That means for those wanting to test the water of video conferencing the world is available for face-to-face meetings.  Or if you want to skip that step, rental video conferencing means if you are asking people for a video meeting – they can have the technology in their town.  

Grow into the potential of video conferencing. The power and importance of communication is just as important as it always has been but the expectation has grown.

Take a look at the big picture to see how this simple tool could be working for you.

Thinking about whether video conferencing would work for your company?
Thinking about trying to promote your current video conference set up around your office a bit more?
Do you use Video all the time and just want that feel good factor?

Take a look at our top 5 advantages that video conferencing bring to everyone:

1: SAVE MONEY
Video conferencing typically saves companies 30% of a travel budget (though we have many case studies with organisations far exceeding this). That’s money saved not just on transport, but on overnight stays, expenses AND on staff wages that aren’t wasted by sitting in a traffic jam! It makes business sense and its why videoconferencing has such a high ROI.

2. SAVE TIME
that’s travel time most definitely! – Time you could have been doing something more productive!  It’s also time that keeps users away from their family and friends. With less trips abroad and less overnight stays, more employees home on time for a healthy dinner… happy workers! 

3. GO GREEN
Video Conferencing is the energy efficient way to meet. No car emissions, no plane emissions and that’s a dramatic CO2 reduction. It’s great for the planet, great for sustainability and great for your company.

4. COMMUNICATE MORE EFFECTIVELY
When meetings are this easy and immediate you can have them more often, with more people, around the globe. Its hassle free! Have 5 different offices in 5 different time zones meeting. And with HD cameras and LCD screens every facial expression and emotion can be read just as clearly as an in-person meeting.

5. SHARE DOCUMENTS AND PRESENTATIONS AS WELL
It’s not just about speaking. Many devices and systems allow you to share presentations and documents from attached PC’s or laptops. Or high quality images from visualizers to really let the other people in the meeting engage with a product. Video conferencing is a fully collaborative communication tool. Take full advantage of the possibilities and the opportunities are endless.

So if you want that feeling of having given your company the edge, saved alot of money, and cut back on wasted hours: Video conferencing is the answer. FACT